Reviews

August 13, 2024

Traveler

"Just over a week ago on a late Friday afternoon we were cruising along to our vacation spot in Red River to spend the next week when we heard bad mechanical noises coming from below. We barely got pulled off to the side of the road (no shoulder) while pulling our camper and side x sides. I called a couple places and no one nearby could help, called a tow company and they appeared helpful however after an hour we still did not know if or when they would come. One of the places I called advised us to call A 1 Automatics, who was both a tow company and a transmission shop. They were an hour and a half away in Trinidad, Co. By this time we knew it was our torque converter, fly wheel, and hopefully little else. I'm bad with names however I called and believe I spoke with the owner who asked a few questions and was on his way. Friends who had arrived before us came out and got our camper and toys for us, moving them to our campground. A 1 Automatics took the truck to Trinidad , he understood we needed the truck to get us home the following Friday. I canceled the other tow company who said they had someone on the way, however failed to let us know, and interestingly no one saw another tow truck. Transmission work is never cheap however they let us know what needed to be done and what didn't, as well as the cost. They used better quality parts and had us up and running for less money than we thought and by the following Thursday morning. We had absolutely no issues during the 10 hour trip back home. My husband and I truly appreciate these folks getting us in, taking care of us in a timely manner, and at a fair price. If your in the Trinidad Co., area and have trouble these are the guys to call. "
May 31, 2024

"My husband and I were just blown away with how amazing the service is here. A-1 Auto helped us when we were in a pickle. We broke down on the side of the highway with our camper and he came to our rescue. We were on our way to our new PCS station so we had a time crunch and weren’t expecting this setback, but A-1 was kind enough to expedite our service and helped us tremendously. It’s hard to find service like this nowadays so we were extremely thankful for him and his business."
November 17, 2023

"Patient and caring proprietor. Listens to your concerns and provides excellent service."
August 10, 2023

"I'm giving you 5 stars before I pick up my vehicle for how gracious you were to my husband even tho he has been a pain and rude, he has health issues. Thank you for your help"
December 19, 2022

"Darin Damelio has my highest respect as a business owner and as a person. My wife and I were driving our 1999 Lexus RX 300 to Austin, TX to deliver it to our son over the Thanksgiving holiday when it dropped its transmission just outside of Raton, NM. We had it towed to A-1 Automatics, rented a car, and continued to Austin. Over the course of a couple of weeks I communicated with Darin about what to do with the vehicle. Darin researched new and used parts and quoted me a price. I checked with my long time mechanic in Colorado Springs and he affirmed that the price Darin quoted was very reasonable. Eventually, we decided our best option was to sell the car to Darin, and in our negotiations he was not only fair but also very pleasant, even displaying a good sense of humor. The integrity he has, especially considering how he could have easily taken advantage of the situation, was most impressive. Interactions involving automobile repair can be difficult, and it was our good fortune to have met Darin Damelio. I could not recommend anyone more highly."